Every day, delivery drivers bring food, packages, and groceries to homes across Georgia. Dogs are part of many of those homes, and most deliveries happen without incident. But when a dog bites a driver, the injuries can be painful, scary, and expensive.

Whether you work for Amazon, DoorDash, FedEx, or another company, if you’ve been bitten while on a delivery in Georgia, here are first steps you should take, along with what you should know about workers’ compensation and potential dog bite injury claims against the owner.

The most important steps are to get medical care, report the bite, document what happened, and understand whether you may have a workers’ compensation claim, a claim against the dog’s owner, or both.

First Steps After a Dog Bite

Get to Safety, Then Document What Happened

Once you’ve been able to get away from the dog and move to a safe place, such as your vehicle or a neighbor’s yard, and if you are physically able to do so, try to collect the following information:

  • The dog owner’s name, address, and phone number
  • Photos of your injuries, the dog (if safe), the yard, gate, porch, or broken leash
  • Names and contact information for any witnesses
  • Note the date, time, and what you were doing when the dog bit you
  • If you are using a delivery app, save screenshots showing the order, address, and time of the delivery. These can be powerful proof.
  • If your clothing, delivery bag, phone, or other personal items were damaged, keep them if possible and take photos before washing, repairing, or throwing anything away

If you speak with the dog’s owner, try to stay calm. You can deal with legal issues later.

Get Medical Care

Even a bite that seems minor at first can lead to a serious infection, so it is important to take the injury seriously from the start. If you can, gently wash the wound with clean water, then seek medical care as soon as possible at an urgent care center, emergency room, or your doctor’s office. Be sure to tell the medical provider that the injury was a dog bite and that it happened while you were working. Having those details clearly documented in your medical records can be important if you later need to file a workers’ compensation claim or another injury claim.

Report the Incident

You should report the bite as soon as possible and make sure the appropriate people are notified. If you are a traditional delivery driver, tell your supervisor, manager, dispatcher, or safety department right away. If you are an app-based driver, use the app’s help center or incident reporting feature and follow any instructions provided. Prompt reporting can help create a clear record of what happened and may protect your ability to seek benefits or compensation later.

Consider calling animal control or the local police, especially if:

  • The dog is loose
  • The owner refuses to give you information
  • The bite is serious

An official report can help document the incident and may reveal past problems with the same dog.

Georgia Workers’ Compensation Covers Dog Bite Injuries

Workers’ compensation is an insurance system that helps employees who get hurt on the job. It usually pays for medical care and some of your lost wages. However, you have to be categorized as an employee to obtain benefits.

If you are a traditional delivery driver, you are often considered an employee. Examples of workers typically covered by workers’ comp include:

  • UPS and FedEx drivers
  • Drivers who work for a local courier or delivery company as W‑2 employees
  • Some company drivers who drive a company vehicle, wear a company uniform, and follow a set route

Federal employees, such as USPS workers, are covered under the Federal Employee’s Compensation Act (FECA), rather than Georgia’s worker compensation system, and and should seek guidance about the specific coverage that applies to them.

If you are an employee and a dog bites you while you are working, your injury may be covered by workers’ comp. To pursue workers’ comp benefits, you generally do not have to prove that the dog owner did something wrong – only that you were hurt in the course of your work while on the job.

What Benefits Does Workers’ Comp Pay?

If your claim is accepted, workers’ comp can usually pay for:

  • Medical treatment related to the bite
  • ER or urgent care visits
  • Antibiotics, tetanus shots, rabies-related care, stitches, or surgery
  • Scar treatment or plastic surgery
  • Counseling, if you develop anxiety or fear after the attack
  • Part of your lost wages if you are unable to work for a time. This is usually a portion of your average weekly wage, up to a set maximum.
  • Certain benefits if you have a permanent injury or serious scarring

However, your workers’ comp insurance may ask to be paid back some of what it spent if you later receive money from the dog owner. This is called reimbursement or subrogation, and it is something an attorney can help you manage.

Georgia Workers’ Comp Deadlines and Reporting Rules

It is important to act promptly to protect your health and your potential workers’ compensation claim. There are several important deadlines to keep in mind.

In many cases, you must report the injury to your employer within 30 days, and you typically have one year from the date of the injury to file a formal workers’ comp claim. Because waiting too long can make the process more difficult and may affect your ability to recover benefits, it is wise to report the bite, seek medical care, and get legal guidance as soon as possible.

Can a Delivery Driver Sue After a Dog Bite in Georgia?

A workers’ comp claim is not your only option for compensation. You may also have a claim against the dog’s owner or keeper.

Under Georgia law (O.C.G.A. § 51-2-7), a dog owner can be held responsible if:

  • The dog is vicious or dangerous, and
  • The owner carelessly manages the dog or lets it run loose, and
  • That careless behavior leads to your injury

However, you will need evidence to show that this particular dog is dangerous or not properly restrained. Evidence that can help your case includes:

  • The dog was off‑leash or not fenced in, in a place where leash or confinement laws apply
  • Prior bites, complaints, or animal control reports about the same dog
  • The dog’s owner knew the dog was aggressive but still let it get close to visitors

The claim against the dog’s owner may allow you to seek compensation for:

  • Pain and suffering
  • Full lost income and loss of future earning ability
  • Permanent scarring and disfigurement

These damages are not covered by workers’ compensation insurance.

Because dog bite claims depend heavily on the facts, including where the bite happened, how the dog was restrained, and what the owner knew or should have known, it is important to get legal guidance about your specific situation.

Premises Liability and Insurance

When you are on someone’s property to make a delivery, you may be considered a lawful visitor or an invitee. Under O.C.G.A. § 51‑3‑1, property owners and occupiers generally must use ordinary care to keep their premises and approaches reasonably safe for invitees such as delivery drivers. Depending on your specific facts, a premises liability claim may also be worth evaluating depending on the condition of the property, what the owner knew, and how the bite happened.

In this case, a homeowners’ or renters’ insurance policy may cover your injuries.

Insurance details can be tricky, and some policies have exclusions. A personal injury lawyer can review which policies may apply.

Special Issues for App‑Based Delivery Drivers

Today, many deliveries in Georgia are performed by gig workers using apps. The legal situation for drivers who work for services like DoorDash, Uber Eats, Instacart, or Amazon Flex can look different from traditional delivery employees.

Because they are usually classified as independent contractors, not employees, these drivers are often not covered by Georgia’s workers’ compensation system.

Instead, they may have to rely on:

  • Their own health insurance
  • Any limited accident or liability coverage the platform may provide
  • A claim against the dog’s owner and that owner’s insurance

Because workers’ compensation may not be available in many gig-work situations, it can be especially important to build a strong claim against the dog’s owner and carefully review all possible insurance coverage.

But whether you are an employee or a gig worker, you should take the same basic steps after a bite: get medical care, report the incident, and gather evidence.

When Should You Call a Lawyer After a Dog Bite?

You may want to speak with a Georgia personal injury lawyer if the bite caused a serious injury, left scarring, required stitches or surgery, or led to an infection. Legal guidance can be especially important if you missed work because of the bite, cannot safely return to the same job, the dog’s owner denies responsibility, or there is confusion about whether you are considered an employee or an independent contractor. If you are receiving phone calls from insurance companies and you are unsure what to say, having someone on your side can help protect your claim and give you peace of mind.

A Georgia attorney experienced with dog bite cases can help explain your rights under workers’ compensation and Georgia dog bite law, identify all possible insurance coverage, and work to gather important evidence such as delivery app records, doorbell camera footage, animal control records, or witness statements. They can also communicate with insurance adjusters on your behalf, so you can focus on your medical care, recovery, and getting back on your feet.

Help Is Available After a Dog Bite

If you were bitten by a dog while making a delivery in Georgia, you do not have to face the claims process alone. A Montlick attorney can help you understand your options, protect important evidence, and determine what benefits or claims may be available based on your situation.

Contact us at (800) 529-6333 for a free consultation with an attorney.