NHTSA Offers Online Tools for Checking Recalls, Reporting Vehicle Issues
June 8, 2018 (freep.com) As reported by an online article on freep.com, the National Highway Traffic Safety Administration provides several online tools consumers can use to check out recalls on their vehicles or report potential vehicle safety issues to the agency.
NHTSA Deputy Administrator Heidi King said the agency encourages all vehicle owners to contact NHTSA if they suspect a safety issue with their cars. Vehicle owners can check current recalls and submit complaints about their vehicles by visiting nhtsa.gov/recallsor by calling (888) 327-4236, King said.
When visiting the agency’s website, consumers can find a list of current recalls applicable to all new and used vehicles on the market in the United States, a tool for searching recalls on any specific vehicle using a vehicle identification number (VIN), and safety ratings for new and used vehicles on the market in the U.S. The website is a beneficial place to research the safety of a currently owned vehicle or a vehicle a consumer is considering for purchase.
NHTSA often relies on consumers to alert it to potential large-scale safety issues with certain vehicles, so the agency encourages vehicle owners to contact it without hesitation. Once a complaint has been submitted by phone or through the NHTSA website, the consumer will soon receive a call from a representative to gather additional information. While the agency will not then follow up to report any investigative findings, consumers can keep track of safety announcements or new recalls in the NHTSA website.
Federal officials want consumers to keep these free tools in mind when they look to buy new cars or encounter potential problems with their vehicles.
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