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LYFT and UBER Agree to Share Information Regarding Banned Drivers to Increase Customer Safety

March 18, 2021

UNITED STATES - Lyft Inc. and Uber Technologies Inc. have agreed to share information on banned drivers and delivery workers to boost customer safety. In the past, if a driver or delivery worker was banned from one platform, the banned driver could simply work for the competing platform putting customers in harm's way in many situations.  The companies stated that the information shared regarding the banned drivers would include incidents involving physical assaults and sexual assaults.  The two industry-leading companies hope the data sharing will spread throughout the delivery and transportation industry.

The decision to share banned driver information occurs more than a year after Uber released the company's first safety report, which detailed approximately 6,000 reports of sexual assault-related incidents in about 2.3 billion trips in the United States in 2017 and 2018. 

Lyft has pledged to produce a comparable incident report.  However, the company has delayed publishing the report many times.  According to Lyft's Head of Policy Development, Jennifer Brandenburger, Lyft has been expecting the "resolution of a dispute with a California regulator" who has demanded complete information concerning Lyft's harassment claims and history of sexual assaults.

Lyft and Uber have both fought against the disclosures, asserting that disclosure would violate the victims' rights to privacy.

Lyft and Uber do conduct background checks through a third party before permitting drivers to operate on their platforms.  However, company executives stated that the "extreme underreporting of sexual assaults" means the incidents usually go undetected.

In the past several years, numerous lawsuits have been filed against ride-sharing and delivery companies alleging sexual assault, rape, harassment, and physical assaults.  In one such case, Lyft was accused of failing to protect female passengers from rape by the company's drivers.  One plaintiff stated that she was 15-years-old when one of Lyft's driver's raped her.  New lawsuits filed against several ride-hailing services state that the companies do not adequately screen their drivers.  Some safety advocates feel that these types of "semi-self-employed" jobs offer individuals with lengthy or severe criminal records employment where they would ordinarily not be given similar jobs for precautionary reasons. 

It is well documented that most accidents can be prevented with a little extra care and safety education.  Since 1984, Montlick & Associates has been dedicated to keeping children and families safe on the roadway.  Our commitment runs deep through our extensive, award-winning public service programs that provide people the information they need to avoid injuries.  To learn about our Don't Drink and Drive Campaign, Child Passenger Safety Programs, Booster Seat Campaign and much more, visit and click on “community service,” or simply click here. You can also learn more about one of our newest driver and passenger safety programs by visiting

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Category: Auto Accidents

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All information provided by our blogs is general in nature and should not be relied upon as legal advice. Consult a Montlick attorney for details about your unique situation.