Amazon Next-Day Delivery Deadline Result in Hundreds of Accident Lawsuits
CHICAGO, Ill. — There is no question that Amazon’s next day delivery service is incredibly convenient. Convenience, however, comes with an excessively high cost. Delivery drivers working on impossibly tight deadlines must race around crowded metropolitan areas as well as rural roads to make their drop-offs on time. The constant pressure to deliver on time has caused several fatal delivery van accidents and other devastating crashes. Amazon engages independent contractors to keep delivery costs to a minimum while trying to shield themselves from legal liability. Still, Amazon has been sued over 100 times for accidents, including six fatalities, caused by drivers delivering goods purchased from Amazon according to BuzzFeed. These figures might be the visible tip of the iceberg.*
Amazon is the world’s largest retailer, and within the last five years has grown a delivery service with promises of next deliveries to people around the globe. Consumers sit back and enjoy the service and do not see what is happening on the streets. Drivers working for third-party delivery companies are stretched thin trying to accommodate Amazon’s demands. The smaller delivery companies give drivers unsafe vans that are overstocked and do not provide adequate training to the delivery drivers. Consequently, Amazon’s independent contractor delivery services, who are racing around trying to satisfy Amazon’s delivery demands, have killed a 10-month-old baby and an 84-year-old woman who was three blocks from her home.
Independent contractors use hand-held scanners that track the driver’s progress and dictate which path of travel they must take going from one stop to the other. Drivers have complained about dispatchers who will not allow bathroom breaks or food breaks for the drivers. In short, it appears from the BuzzFeed article that Amazon takes advantage of smaller delivery companies and places unreasonable demands upon them. Conversely, Amazon still uses UPS and the Postal Service for deliveries without the same strictures.
Amazon continues to deny liability for accidents involving delivery drivers who are not directly employed by the company. The company continues to argue that they are independent contractors and therefore have no liability for the carnage delivery drivers leave in their wake while doing Amazon’s bidding.
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