Kroger to Use Self-Driving Cars for Arizona Grocery Deliveries
SCOTTSDALE, AZ. – August 16, 2018 (myfox28columbus.com) Grocery company Kroger has launched a program using self-driving vehicles for grocery delivery services in Scottsdale, Arizona, according to an online news story from myfox28columbus.com.*
With the new program, customers can order groceries from Kroger and arrange for same-day or next-day delivery of their groceries right to their homes or businesses. The groceries will then arrive via an autonomous vehicle. Customers will meet the car curbside, unlock it using a unique code, and unload their groceries before watching the car drive itself back to the store. The delivery service will cost a flat $6.
The vehicles involved in the Kroger deliveries will be Toyotas powered by the autonomous vehicle company Nuro. For the time being, humans will be inside the vehicles to measure their performances and intervene if anything goes awry.
Kroger isn’t the only grocery company using self-driving cars for its services. Walmart recently announced a partnership with autonomous vehicle company Waymo for grocery pickup services. Instead of delivery groceries to customers, the Waymo vehicles will pick up customers while their orders are being prepared in-store, take them to the store to pick everything up, then take them home.
Both Kroger and Walmart are continually looking for ways they can keep up with other companies that offer online order and delivery, like Amazon. Walmart’s solution might present more of an obstacle because customers have to ride in the autonomous vehicles themselves. In a recent study conducted by the American Automobile Association, 73 percent of participants said they were fearful about riding in self-driving vehicles. This represents a growing mistrust of autonomous vehicles — up 10 percent from a survey conducted last year.
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