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Complaints Regarding “Popping Headrests” Lead to Federal Investigation

October 09, 2019

USA - writes that drivers have been filing complaints about what is being referred to as “popping” headrests. The involved vehicles include those manufactured by Fiat Chrysler. The headrests involved are designed to “pop” in the even of a car accident in order to prevent the occupant from sustaining a whiplash injury. Some drivers are saying the headrests are “popping” at random in situations that do not involve an accident.*

One driver from California says he was driving when all of a sudden, he experienced a strike to his head. He wound up in a local emergency room where he received treatment for a concussion. The cause was his Jeep’s driver-side headrest that suddenly burst while he was driving. When the hit first happened, he said that he thought someone must have been in the vehicle and struck him. 

Another driver said she was sitting on the phone in her parked in her Chrysler when the headrest burst without warning, striking her in the head. 

A woman in Connecticut says no one was in her vehicle when her headrest popped, but that even after the repairs, she is apprehensive about getting into her vehicle. She says she is concerned that if the headrest burst again while she was traveling on a highway, the incident could lead to a serious crash. 

The National Highway Traffic Safety Administration (NHTSA) stated that it is opening an investigation into the faulty headrests now that they have received hundreds of related complaints from drivers. Out of a total of 439 reported incidents, 71 included injuries to vehicle occupants. 

While the current investigations are only looking into some of the vehicle models, other vehicles will be considered as well. 

Representatives from Fiat Chrysler have said that they are cooperating with the investigation. The company stated that they monitor their vehicles and meet or exceed all of the federally imposed safety regulations and requirements. 

Some drivers are saying the vehicles should be subject to a recall, calling the apparent defect a time bomb. 

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* This blog is intended to provide the public with news concerning serious automobile accidents and related stories. Although we are receiving this information from news organizations, initial reports may be different from conclusions reached by law enforcement personnel and other organizations, upon further investigation. Therefore, the accuracy of the content is not guaranteed. The information published here is based on information that has already been reported by a news organization, or other sources, and we cannot and do not assume responsibility for its accuracy. The source that we utilized at the time is provided above. If this posting pertains to you or your family and you do not wish for it to be on our website, please email us at [email protected] and we will be happy to remove it, but when doing so, please include a link to the the article that you wish to be taken down.

Category: Accident News

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