Complaints Regarding “Popping Headrests” Lead to Federal Investigation
USA - Nbcbayarea.com writes that drivers have been filing complaints about what is being referred to as “popping” headrests. The involved vehicles include those manufactured by Fiat Chrysler. The headrests involved are designed to “pop” in the even of a car accident in order to prevent the occupant from sustaining a whiplash injury. Some drivers are saying the headrests are “popping” at random in situations that do not involve an accident.*
One driver from California says he was driving when all of a sudden, he experienced a strike to his head. He wound up in a local emergency room where he received treatment for a concussion. The cause was his Jeep’s driver-side headrest that suddenly burst while he was driving. When the hit first happened, he said that he thought someone must have been in the vehicle and struck him.
Another driver said she was sitting on the phone in her parked in her Chrysler when the headrest burst without warning, striking her in the head.
A woman in Connecticut says no one was in her vehicle when her headrest popped, but that even after the repairs, she is apprehensive about getting into her vehicle. She says she is concerned that if the headrest burst again while she was traveling on a highway, the incident could lead to a serious crash.
The National Highway Traffic Safety Administration (NHTSA) stated that it is opening an investigation into the faulty headrests now that they have received hundreds of related complaints from drivers. Out of a total of 439 reported incidents, 71 included injuries to vehicle occupants.
While the current investigations are only looking into some of the vehicle models, other vehicles will be considered as well.
Representatives from Fiat Chrysler have said that they are cooperating with the investigation. The company stated that they monitor their vehicles and meet or exceed all of the federally imposed safety regulations and requirements.
Some drivers are saying the vehicles should be subject to a recall, calling the apparent defect a time bomb.
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